Store Policies

Standard Shipping:

Standard orders are processed once credit card authorization and verification have been obtained. Orders shipped via FedEx standard/Ground Home delivery typically arrive in four (4) to seven (7) business days (Monday through Friday, not including holidays) for the United States, US Territories and P.O. boxes in Alaska and Hawaii. Please allow up to fourteen (14) business days for shipments to A.P.O. and F.P.O. addresses.

Shipments to International Addresses:

Please contact us for ordering.

Returns and Exchanges:

You may return newly purchased items sold through our ontargetliving.com store within 30 days of delivery for a full refund. Items should be returned in their original product packaging if applicable. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

Privacy Policy:

We at On Target Living, value our customers and respect your privacy. We collect information about you in our store and through our contact form in an effort to improve your shopping experience and to communicate with you about our products, and services. We do not sell or rent your personal information to third parties. If our information practices were to change, we will post an updated policy on our website with the revision date. If we change the policy in a material way, we will provide appropriate notice to you. You may exercise your choices about how we collect and use your information consistent with this policy at any time. If you have any questions about our privacy policy, please contact us by emailing chrisjohnson@ontargetliving.com or calling 517.339.6909.

Errors, Inaccuracies, and Omissions:

Occasionally there may be information on our Sites that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Sites is inaccurate at any time without prior notice (including after you have submitted your order).

Site Contents:

Materials on this Site Unless otherwise noted are owned, controlled or licensed by On Target Living, this includes text, images, illustrations, designs, icons, photographs, video clips and other materials, and the copyrights, trademarks, trade dress and/or other intellectual property (collectively, the "Contents").

Unless otherwise specified, the Sites and the Contents are intended to promote On Target Living products and services available in the United States. The Site is controlled and operated by On Target Living Inc. from its office in Haslett Michigan. One or more patents may apply to the Site.

Support:

For support on our products and services, please use this contact form, or call 517.339.6909

For website related issues, please email Erdody Studios. Please include a link (url) to the page you are reffering to and the issue you are having.

Policy Revision Date:

Standard Shipping Policy: 06/18/08 11:06 a.m.
Shipments to International Addresses Policy: 06/18/08 11:06 a.m.
Returns and Exchanges Policy: 06/18/08 11:06 a.m.
Privacy Policy: 06/18/08 11:06 a.m.

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